Last Updated: 01 / Jan / 2026
Al kaser Automotive Garage (“we”, “our”, “us”) operates exclusively in Dubai, United Arab Emirates. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following personal information when you use our website or contact us:
- Full name
- Email address
- Phone number
- Vehicle-related service inquiries
- Any information you provide through contact forms or direct communication
We do not collect sensitive personal data unless explicitly required for service purposes.
2. How We Use Your Information
Your information is used strictly to:
- Respond to service inquiries and requests
- Provide automotive repair and maintenance services
- Communicate service updates and confirmations
- Improve our customer service and website experience
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Access to customer information is limited to authorized staff only.
4. Cookies & Website Analytics
Our website may use cookies or basic analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
We may use trusted third-party tools (such as email services or map integrations) solely to support our operations. These providers are required to maintain confidentiality and data protection standards.
6. Data Retention
We retain personal information only for as long as necessary to fulfill service purposes or comply with legal obligations within the United Arab Emirates.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communication at any time
Requests can be made by contacting us directly.
8. Jurisdiction
This Privacy Policy is governed by the laws and regulations of the United Arab Emirates, and applies only to services provided within Dubai.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📞 +971 56 415 2699
📞 +971 56 415 2688